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Client Support Services

Support Services We are here to provide you with the highest level of customer service to ensure your needs are handled correctly and quickly. Our online support center and our customer service representatives are here to help you through any changes you may need in your policy.

If it is after business hours, please call the company on your policy or visit our Payment & Claim Center. Your policy will include a 24-hour claim reporting number and these numbers are also listed on our Payment & Claim Center page. Prior to calling, please have your policy number available for the claims adjuster. You can also call us at 770-382-8954 to report a claim.

Please keep in mind that coverage cannot be bound by email, voice, or fax. Coverage will only be bound with written notification from our office. We are here to help you if you happen to experience a loss.

Below are forms that we have provided to save you time when submitting any customer service request.

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Testimonials

  • "Our experience with HDI has been excellent. Cliff Fortenberry has done a thorough job reviewing and advising our school of coverage- some of which we did not have before we met HDI- so we can be properly protected at the right price."
  • "HDI is not just another insurance company; they are a true ministry partner. Their unique coverage and risk management services help to close coverage gaps that exist in traditional insurance programs.  It is clear to me they are on a mission to glorify God, protect His Church,...
  • "I was very pleased and comfortable getting my insurance through HDI. They answered all my questions completely and in terms I could understand. My calls and questions were all answered in a timely manner. I would recommend HDI to any ministry or school."
  • "Lost Mountain Baptist Church has been a client of Harry Daniel Insurance since 2005. Since we desire to utilize the precious resources God has provided us in the most effective way, we use Harry Daniel Insurance for our insurance needs. They offer highly competitive pricing, outstanding c...
  • "Not only did we get a great price with Harry Daniel Insurance, we also got great service. The staff has always been friendly and happy to help."
  • It is very easy in today's world to be exposed to risk and liability. Without proper insurance coverages, the results of an accident or unexpected event can be devastating. I am thankful that Harry Daniel Insurance was there to help us work through selecting the appropriate insurances and making ...